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CBS Health
Clinical Buddy Suite

A smarter clinical workspace for better-informed care.

Bring patient information, clinical observations, reports and decision support into one focused workspace — so the thinking happens on the case, not on finding the file.

Decision support, not decision-making. CBS never diagnoses and never prescribes. Every suggestion cites the document it came from and waits for a clinician to accept, change or reject it.

The four modules

Four doors. One record underneath.

A patient registered at the front desk is the same patient the clinician opens, the same record the family reads, and the same patient the pharmacy counter serves. Nothing is re-registered between them.

81 of 82 screens across the four are serving requests today. Every one of them is listed, by name and by state, in the user guide and the build register.

Why CBS

Built for the people a hospital system usually forgets.

A conventional hospital system records what the staff did. CBS also keeps the family informed, joins the doctor to the rest of the hospital, and lets a patient's record travel with them. Each point below says what is in place today and what is being finished.

Partly in place

The family is never left in the dark

Most hospital systems are built for the staff. The family waits in the corridor and learns what is happening by asking at every counter, every hour. In CBS the family has a view of its own, in Care.

Today
The discharge summary reaches the family's phone as soon as it is written. Released reports, bills, medicines, the care team and messages are all in Care.
Being finished
Stage-by-stage updates through a stay -- admitted, in theatre, back on the ward, results ready, bill ready -- to the patient and the attendants they nominate.
Partly in place

The doctor's phone is joined to the whole hospital

A doctor on rounds, in theatre or at another clinic should not have to phone the front desk to get something done. Medico reaches Dock, Care and Counter from the doctor's pocket.

Today
A doctor raises a request on Medico and the hospital answers it on Dock. Doctors and patients message each other.
Being finished
A signed prescription arriving at the Counter pharmacy without being typed a second time.
Partly in place

Every app can ask, and every app is told

Dock, Medico, Care and Counter share one notification backbone. A request placed in one arrives in the others, with a record of who was told and when.

Today
Notifications go out by browser alert and in-app, each one logged.
Being finished
SMS and WhatsApp delivery through the gateway now contracted, and alerts on the lock screen of the Dock, Medico and Care phone apps.
Partly in place

The record travels with the patient, and stays theirs

A patient taken ill on a journey should not have to describe fourteen years of history from memory to a doctor they have never met. Nor should the record open for anyone the patient did not choose.

Today
Two keys, both in the patient's hand. The doctor receives a time-limited link; it opens only with a one-time code sent to the patient's own phone, which the patient reads out. A wrong number sees nothing, and the patient can revoke the share at any time.
Being finished
A share button in Care, and a QR code the doctor scans to open it from anywhere.
In place

AYUSH alongside modern medicine

For clinics and treatment centres that practise Ayurveda, Yoga, Siddha, Unani or Homoeopathy beside modern medicine, the two are held in one record, not two.

Today
Integrative treatment protocols, AYUSH-allopathic interaction checks, formulations by system, therapeutic yoga protocols and AYUSH terminology, each with its evidence cited.
The problem

The information exists. Finding it is the work.

A consultation runs to twelve minutes. Assembling the picture that should inform it routinely takes longer than that, and most of the assembling is not clinical work at all.

Records in five places

Discharge summaries in one system, labs in a portal, imaging on a disc, the referral note on paper and the last three months in the patient's own memory.

Reports nobody has time to read end to end

A forty-page cardiology workup arrives the morning of the review. The relevant three lines are on page 31.

Trends invisible one result at a time

Each HbA1c looked acceptable in isolation. Read as a series, they have been climbing for eighteen months.

Documentation after hours

Notes written at nine in the evening from memory are worse notes, and they are the reason clinicians leave.

Follow-up that depends on someone remembering

The patient who most needed review in six weeks is the one least likely to be tracked in a paper diary.

Handovers that lose context

What the outgoing clinician knew and did not write down leaves with them at the end of the shift.

The solution

One layer between the record and the judgement.

CBS sits where the fragmentation is. It ingests what already exists, structures it, and puts the synthesis in front of the clinician with its sources attached — then gets out of the way of the decision.

It is not a replacement record system. Hospitals keep the HIS they have; CBS reads from it, writes back to it, and speaks FHIR R4 in both directions.

Patient data

Reports · History · Labs · Vitals · Medicines

Clinical Buddy engine

Analyse · Summarise · Compare · Flag · Structure

Clinician workspace

Review · Validate · Decide · Plan

Continuous care

Targeted follow-up · Patient guidance · Alerts

How it works

Capture, organise, understand, review, act.

Five steps, and a clinician stands at step four. Nothing reaches a patient record without passing through them.

  1. Capture

    Reports, letters, labs and vitals arrive from the systems that already hold them, or are uploaded directly.

  2. Organise

    Each item is filed against the right patient and the right episode, and placed in time.

  3. Understand

    The engine summarises, compares against previous values, and flags what has changed.

  4. Review

    A clinician reads the synthesis with its sources beside it, and accepts, changes or rejects each part.

  5. Act

    What the clinician signed goes to the record, and the follow-up it implies goes to a queue with an owner and a date.

A worked case

Ramesh Kumar, 58, type 2 diabetes of fourteen years.

A synthetic patient, followed through one review. This is the whole of what CBS claims to do, in order.

  1. Before the clinic

    Fourteen years of record, read in ninety seconds.

    Ramesh has been seen in three departments. CBS assembles the chronology -- diagnosis in 2012, retinopathy screening in 2019, a nephrology referral last year -- and puts the summary on the clinician's dashboard with each claim linked to its document.

  2. On opening the case

    A trend nobody had seen as a trend.

    Each HbA1c had been reported as a single number and each looked tolerable. Plotted as a series, they have climbed from 7.1 to 9.4 over eighteen months. The engine flags the direction, not a diagnosis.

  3. Alongside the labs

    A dose the kidneys no longer support.

    Creatinine has risen; eGFR now sits at 38. CBS notes that the current metformin dose falls outside the recommended range at that eGFR, cites the value and the guideline, and stops there. It proposes no alternative and no new dose.

  4. In the consultation

    The clinician decides. All of it.

    The clinician reads the flag, disagrees with part of the summary, edits it, accepts the rest, and sets the plan. The modification is logged against their name -- not as a correction to be hidden, but as the record of who exercised the judgement.

  5. Afterwards

    The follow-up exists before anyone leaves the room.

    A six-week review is created, dated, and given an owner. Ramesh gets the plan and his medicine changes in Telugu. If the review is not done by week seven, a named clinician hears about it.

Note what did not happen.

CBS did not decide the dose, did not name the diagnosis, and did not write to the record on its own. It shortened the distance between the data and the person qualified to read it.

Trust

What we hold, where it lives, and what we will not claim.

Two of the four statements below are commitments rather than completed work, and are labelled as such. A vendor that marks nothing as pending is a vendor to read more carefully.

In place

Encryption of identifiers and clinical text

Patient identifiers and clinical free text are encrypted at the field level with AES-256-GCM before they reach the database, so a database dump does not disclose a record.

In place

A clinician in the loop, structurally

No configuration of CBS lets a model write to a record, message a patient, or close a follow-up. The review step is in the architecture, not in the settings.

In place

Built against DPDP, UK GDPR, HIPAA, and the Singapore and Malaysia PDPAs

Consent lifetimes, retention periods, erasure rights and data portability differ by jurisdiction and are implemented per country rather than averaged into one policy.

In progress

Independent certification

CBS Health holds no third-party security or medical-device certification today, and is not registered with the CDSCO, the MHRA or the FDA. Saying so plainly is more useful to a procurement team than a badge that means less than it appears to.

Ready to streamline your clinical workflow?

Thirty minutes, your own anonymised case, and an honest answer about whether CBS fits the way your team already works.