What the day actually looks like.
- Discharge instructions given verbally, in a second language, twenty minutes before leaving.
- A caregiver managing eleven medicines from a handwritten list.
- No way to tell whether a symptom warrants a call.
And what does not.
- The care plan written out, in any of nine languages.
- Medicine reminders with what each one is for.
- A clear statement of what should prompt contact, and who to contact.
How much of the record a patient may see is a consent and regulatory question, not a product one, and it is set per deployment under the local data-protection regime -- DPDP in India, UK GDPR, HIPAA in the United States.
Which front door this audience uses.
CBS ships as 4 signed-in surfaces over one shared record. Most teams use one; an establishment that has bought two gets both from the same login page.
CBS Dock
The hospital management system — registration, wards, theatre, billing, laboratory, stores and the roster.
Sign inCBS Medico
The doctor's daily tool — the day's events, communication with the team and the patient, and AI-assisted consultation.
Sign inCBS Care
The patient and the family — the bedside, the home, and the devices in between.
Sign inCBS Counter
The dispensary — medicines, surgicals and other consumables, with stock, the statutory registers, the till and the khata.
Sign inDock, Medico, Care and Counter — one record underneath.
Whichever of these describes you, the software arrives as the same four modules. Take one, take all four; the record does not fork either way.
The hospital management system: registration, beds, theatre, billing, the laboratory, the store, the roster and the audit trail — everything that belongs to the establishment rather than to one clinician or one patient.
FeaturesThe doctor's own tool for the day's events, for communication with the hospital, the care team and the patient, and for AI-assisted consultation — the queue, the consultation, the prescription, the ward round, the discharge narrative and the earnings statement, carried across every establishment they practise at.
FeaturesThe patient's own door: appointments, medicines, the reports and bills the hospital has released to them, the people looking after them, and the check-in, fall and SOS from the device at home.
FeaturesThe dispensary — medicines, surgicals and other consumables: the sale, dispensing against a prescription, stock in and out, expiry, the credit book, the day book and the statutory registers a drug inspector asks for.
FeaturesThe same record, read differently.
Individual practitioners
One clinician, a long list, and no administrative staff to absorb the paperwork.
Multi-doctor, single sitePoly-clinics
Several clinicians sharing patients, rooms and a front desk, without sharing a clear view of who is doing what.
Inpatient, multi-departmentMulti-specialty hospitals
Wards, theatres, a laboratory and an existing HIS that is not going anywhere.
Nursing, allied health, communityCare teams
The people who see the patient most, and who are usually last to get the record.
Teaching hospitals and training programmesMedical education
Reasoning made visible, on real cases, without a trainee's mistake reaching a patient.
A chemist, with or without a hospital behind itMedical shops
A dispensary inside a hospital, or a shop on its own street. CBS Counter runs either, and a shop that has never heard of the hospital side is a customer in its own right.
Thirty minutes, and an honest answer.
Including an honest answer about whether CBS is the wrong fit for how your team already works.