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A chemist, with or without a hospital behind it

CBS Health for medical shops

A dispensary inside a hospital, or a shop on its own street. CBS Counter runs either, and a shop that has never heard of the hospital side is a customer in its own right.

The problem

What the day actually looks like.

  • Batch and expiry are tracked on paper or not at all, and the loss shows up as a carton nobody can return.
  • The statutory register is written after closing, from the bills, which is when the prescriber's registration turns out to be illegible.
  • Half the counter's turnover is general goods, and the billing software only understands medicines — so the shop keeps two systems, or keeps one and lies to it.
  • Every customer expects five to twenty per cent off and a running account, and both live in a notebook.
What changes

And what does not.

  • One bill across both segments, with the discount and the khata as the shop actually runs them.
  • The register written as the sale closes, not reconstructed at nine in the evening.
  • Stock picked nearest-expiry-first, and a board that says what is about to be worth nothing.
  • A printed register to file, and a thermal slip for the customer.
Worth knowing before you ask for a demonstration

CBS does not tell a shop which registers it is required to keep. What ships is a model for the jurisdictions we have researched, and the shop corrects it at onboarding — after which its own answer governs the retention, the register names and the rule printed on the page.

The path in

Which front door this audience uses.

CBS ships as 4 signed-in surfaces over one shared record. Most teams use one; an establishment that has bought two gets both from the same login page.

CBS Dock

The hospital management system — registration, wards, theatre, billing, laboratory, stores and the roster.

Sign in

CBS Medico

The doctor's daily tool — the day's events, communication with the team and the patient, and AI-assisted consultation.

Sign in

CBS Care

The patient and the family — the bedside, the home, and the devices in between.

Sign in

CBS Counter

The dispensary — medicines, surgicals and other consumables, with stock, the statutory registers, the till and the khata.

Sign in
The four modules

Dock, Medico, Care and Counter — one record underneath.

Whichever of these describes you, the software arrives as the same four modules. Take one, take all four; the record does not fork either way.

CBS Dock The hospital management system

The hospital management system: registration, beds, theatre, billing, the laboratory, the store, the roster and the audit trail — everything that belongs to the establishment rather than to one clinician or one patient.

Features CBS Medico The doctor's daily tool

The doctor's own tool for the day's events, for communication with the hospital, the care team and the patient, and for AI-assisted consultation — the queue, the consultation, the prescription, the ward round, the discharge narrative and the earnings statement, carried across every establishment they practise at.

Features CBS Care The patient, the family, the device

The patient's own door: appointments, medicines, the reports and bills the hospital has released to them, the people looking after them, and the check-in, fall and SOS from the device at home.

Features CBS Counter The dispensary and its registers

The dispensary — medicines, surgicals and other consumables: the sale, dispensing against a prescription, stock in and out, expiry, the credit book, the day book and the statutory registers a drug inspector asks for.

Features
Other audiences

The same record, read differently.

Solo and small practice

Individual practitioners

One clinician, a long list, and no administrative staff to absorb the paperwork.

 Multi-doctor, single site

Poly-clinics

Several clinicians sharing patients, rooms and a front desk, without sharing a clear view of who is doing what.

 Inpatient, multi-department

Multi-specialty hospitals

Wards, theatres, a laboratory and an existing HIS that is not going anywhere.

 Nursing, allied health, community

Care teams

The people who see the patient most, and who are usually last to get the record.

 The person and their family

Patients and caregivers

The plan, the medicines and the next appointment, in the patient's own language.

 Teaching hospitals and training programmes

Medical education

Reasoning made visible, on real cases, without a trainee's mistake reaching a patient.

Thirty minutes, and an honest answer.

Including an honest answer about whether CBS is the wrong fit for how your team already works.

Request a demonstration See how it works