What the day actually looks like.
- Every minute spent assembling a history is a minute not spent on the patient in front of you.
- Notes written after hours, from memory, are worse notes.
- A patient seen once a year arrives with a folder you have to read cold.
And what does not.
- The history summarised before the patient sits down.
- A discharge brief to edit rather than to write.
- Follow-ups that hold themselves in a queue instead of in your head.
This is the configuration that needs the least from a hospital's IT department, and correspondingly the one where CBS sees least: with no HIS feed it works from what you upload.
Which front door this audience uses.
CBS ships as 4 signed-in surfaces over one shared record. Most teams use one; an establishment that has bought two gets both from the same login page.
CBS Dock
The hospital management system — registration, wards, theatre, billing, laboratory, stores and the roster.
Sign inCBS Medico
The doctor's daily tool — the day's events, communication with the team and the patient, and AI-assisted consultation.
Sign inCBS Care
The patient and the family — the bedside, the home, and the devices in between.
Sign inCBS Counter
The dispensary — medicines, surgicals and other consumables, with stock, the statutory registers, the till and the khata.
Sign inDock, Medico, Care and Counter — one record underneath.
Whichever of these describes you, the software arrives as the same four modules. Take one, take all four; the record does not fork either way.
The hospital management system: registration, beds, theatre, billing, the laboratory, the store, the roster and the audit trail — everything that belongs to the establishment rather than to one clinician or one patient.
FeaturesThe doctor's own tool for the day's events, for communication with the hospital, the care team and the patient, and for AI-assisted consultation — the queue, the consultation, the prescription, the ward round, the discharge narrative and the earnings statement, carried across every establishment they practise at.
FeaturesThe patient's own door: appointments, medicines, the reports and bills the hospital has released to them, the people looking after them, and the check-in, fall and SOS from the device at home.
FeaturesThe dispensary — medicines, surgicals and other consumables: the sale, dispensing against a prescription, stock in and out, expiry, the credit book, the day book and the statutory registers a drug inspector asks for.
FeaturesThe same record, read differently.
Poly-clinics
Several clinicians sharing patients, rooms and a front desk, without sharing a clear view of who is doing what.
Inpatient, multi-departmentMulti-specialty hospitals
Wards, theatres, a laboratory and an existing HIS that is not going anywhere.
Nursing, allied health, communityCare teams
The people who see the patient most, and who are usually last to get the record.
The person and their familyPatients and caregivers
The plan, the medicines and the next appointment, in the patient's own language.
Teaching hospitals and training programmesMedical education
Reasoning made visible, on real cases, without a trainee's mistake reaching a patient.
A chemist, with or without a hospital behind itMedical shops
A dispensary inside a hospital, or a shop on its own street. CBS Counter runs either, and a shop that has never heard of the hospital side is a customer in its own right.
Thirty minutes, and an honest answer.
Including an honest answer about whether CBS is the wrong fit for how your team already works.