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Inbox

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Ward, billing, department and family messages in one list, newest first. You see the boxes your role works in.

Messages stay in the app. Nothing here sends an SMS, a WhatsApp message or an email, and nobody is paged. For anything urgent, call.

Threads

No thread is open in your boxes. A new thread starts below; a family's message arrives here when they write from CBS Care.

Start a thread

A family thread names its patient and sits in the family or the billing box. Only that patient's family sees it, in CBS Care.