/* Jalpa (जल्प) — the floating assistant on every CBS Health page.
 * Laid out after the reference VKG sent on 2026-10-05: a rounded panel at the
 * bottom right, a header with avatar and status, bubbles, and a bordered
 * message box with tools under the text. Written against tokens.css. */

.jalpa-root {
    --jl-navy: var(--cbs-navy, #102A4D);
    --jl-ink: var(--cbs-ink, #16302E);
    --jl-ground: #fff;
    --jl-soft: #F2F4F7;
    --jl-line: #E3E7EE;
    --jl-muted: #5D6B7E;
    --jl-ok: var(--cbs-ok, #2E7D32);
    --jl-blue: #0F6DB3;
    position: fixed;
    right: 20px;
    bottom: 20px;
    z-index: 900;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    font: 15px/1.45 system-ui, -apple-system, "Segoe UI", Roboto, "Noto Sans", sans-serif;
    color: var(--jl-ink);
}

/* JL-01 — launcher */
.jalpa-launcher {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 12px 18px 12px 14px;
    border: 0;
    border-radius: 999px;
    background: var(--jl-navy);
    color: #fff;
    font: inherit;
    font-weight: 600;
    box-shadow: 0 6px 20px rgba(16, 42, 77, 0.28);
    cursor: pointer;
}
.jalpa-launcher:hover { filter: brightness(1.12); }
.jalpa-launcher:focus-visible { outline: 3px solid #8FB8E8; outline-offset: 2px; }
.jalpa-root.is-open .jalpa-launcher__label { display: none; }
.jalpa-root.is-open .jalpa-launcher { padding: 12px; }

/* The panel */
.jalpa-panel {
    display: flex;
    flex-direction: column;
    width: 384px;
    height: min(640px, calc(100vh - 110px));
    margin-bottom: 14px;
    background: var(--jl-ground);
    border-radius: 22px;
    box-shadow: 0 12px 40px rgba(16, 42, 77, 0.22), 0 0 0 1px rgba(16, 42, 77, 0.06);
    overflow: hidden;
}
.jalpa-panel[hidden] { display: none; }

.jalpa-head {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 12px 14px 18px;
    border-bottom: 1px solid var(--jl-line);
}
.jalpa-avatar {
    flex: none;
    display: grid;
    place-items: center;
    width: 44px;
    height: 44px;
    border-radius: 50%;
    background: linear-gradient(135deg, #1B8FD6, #19C29A);
    color: #fff;
    font-size: 12px;
    font-weight: 700;
    position: relative;
}
.jalpa-who { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.jalpa-who strong { font-size: 17px; color: var(--jl-navy); }
.jalpa-sub { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; color: var(--jl-muted); }
.jalpa-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--jl-ok); }
.jalpa-iconbtn {
    display: grid;
    place-items: center;
    width: 36px;
    height: 36px;
    border: 0;
    border-radius: 50%;
    background: transparent;
    color: var(--jl-muted);
    cursor: pointer;
}
.jalpa-iconbtn:hover { background: var(--jl-soft); color: var(--jl-navy); }

.jalpa-menu {
    padding: 12px 18px;
    border-bottom: 1px solid var(--jl-line);
    background: #FAFBFC;
}
.jalpa-menu[hidden] { display: none; }
.jalpa-menu__title { margin: 0 0 6px; font-size: 12px; font-weight: 600; color: var(--jl-muted); text-transform: uppercase; letter-spacing: 0.04em; }
.jalpa-menu__item {
    display: block;
    width: 100%;
    margin-top: 8px;
    padding: 6px 0;
    border: 0;
    background: none;
    color: var(--jl-blue);
    font: inherit;
    text-align: left;
    text-decoration: none;
    cursor: pointer;
}
.jalpa-langs { display: flex; flex-wrap: wrap; gap: 6px; }
.jalpa-langs button {
    padding: 4px 12px;
    border: 1px solid var(--jl-line);
    border-radius: 999px;
    background: #fff;
    color: var(--jl-ink);
    font: inherit;
    font-size: 14px;
    cursor: pointer;
}
.jalpa-langs button.on { background: var(--jl-navy); border-color: var(--jl-navy); color: #fff; }

/* JL-02 — welcome: greeting and box together in the middle */
.jalpa-body { flex: 1; min-height: 0; display: flex; flex-direction: column; }
.jalpa-welcome {
    flex: 1;
    display: flex;
    flex-direction: column;
    justify-content: center;
    gap: 14px;
    padding: 20px 20px 12px;
    overflow-y: auto;
}
.jalpa-panel.is-started .jalpa-welcome { display: none; }
.jalpa-name { font-size: 24px; font-weight: 700; color: var(--jl-navy); text-align: center; }
.jalpa-sa { font-weight: 500; color: var(--jl-muted); }
.jalpa-greet { margin: 0; text-align: center; color: var(--jl-ink); }
.jalpa-chips { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; }
.jalpa-chip {
    padding: 6px 12px;
    border: 1px solid var(--jl-line);
    border-radius: 999px;
    background: #fff;
    color: var(--jl-navy);
    font: inherit;
    font-size: 13.5px;
    cursor: pointer;
}
.jalpa-chip:hover { border-color: var(--jl-navy); }
.jalpa-note { margin: 0; font-size: 12.5px; color: var(--jl-muted); text-align: center; }
.jalpa-note a { color: var(--jl-blue); }
.jalpa-why { display: block; margin-top: 4px; color: #9A4A00; }
.jalpa-beta-tag {
    display: inline-block;
    padding: 0 6px;
    border-radius: 4px;
    background: #FFF3D6;
    color: #8A5A00;
    font-size: 10.5px;
    font-weight: 700;
}

/* JL-03 — conversation */
.jalpa-log { display: none; flex: 1; min-height: 0; overflow-y: auto; padding: 16px 16px 8px; }
.jalpa-panel.is-started .jalpa-log { display: block; }
.jalpa-turn { display: flex; margin-bottom: 10px; }
.jalpa-turn--you { justify-content: flex-end; }
.jalpa-bubble {
    max-width: 84%;
    padding: 10px 14px;
    border-radius: 18px;
    background: var(--jl-soft);
    color: var(--jl-ink);
}
.jalpa-bubble p { margin: 0; }
.jalpa-turn--you .jalpa-bubble { background: var(--jl-blue); color: #fff; border-bottom-right-radius: 6px; }
.jalpa-turn--jalpa .jalpa-bubble { border-bottom-left-radius: 6px; }
.jalpa-link {
    display: block;
    margin-top: 8px;
    padding: 8px 10px;
    border: 1px solid var(--jl-line);
    border-radius: 12px;
    background: #fff;
    color: inherit;
    text-decoration: none;
}
.jalpa-link:hover { border-color: var(--jl-blue); }
.jalpa-link strong { display: block; color: var(--jl-navy); }
.jalpa-link span { display: block; font-size: 13px; color: var(--jl-muted); }
.jalpa-speak {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    margin-top: 8px;
    padding: 2px 0;
    border: 0;
    background: none;
    color: var(--jl-muted);
    font: inherit;
    font-size: 12.5px;
    cursor: pointer;
}
.jalpa-speak:hover { color: var(--jl-navy); }

/* Message box */
.jalpa-box {
    border: 2px solid var(--jl-blue);
    border-radius: 18px;
    padding: 10px 12px 8px;
    background: #fff;
}
.jalpa-panel.is-started > .jalpa-box { margin: 6px 14px 4px; }
.jalpa-input {
    display: block;
    width: 100%;
    min-height: 26px;
    max-height: 120px;
    border: 0;
    outline: 0;
    resize: none;
    background: transparent;
    color: var(--jl-ink);
    font: inherit;
    font-size: 16px; /* 16px stops iOS zooming on focus */
}
.jalpa-input::placeholder { color: #8A96A6; }
/* The site's own field focus ring would draw a second box inside this one;
   the box itself carries the focus instead. */
.jalpa-root .jalpa-input:focus,
.jalpa-root .jalpa-input:focus-visible { outline: 0; box-shadow: none; border: 0; }
.jalpa-box:focus-within { box-shadow: 0 0 0 3px rgba(15, 109, 179, 0.15); }
.jalpa-tools { display: flex; align-items: center; gap: 6px; margin-top: 6px; }
.jalpa-mic,
.jalpa-langnow {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    height: 32px;
    padding: 0 8px;
    border: 0;
    border-radius: 999px;
    background: transparent;
    color: var(--jl-muted);
    font: inherit;
    font-size: 13px;
    cursor: pointer;
}
.jalpa-mic:hover:not(:disabled),
.jalpa-langnow:hover { background: var(--jl-soft); color: var(--jl-navy); }
.jalpa-mic:disabled { opacity: 0.45; cursor: not-allowed; }
.jalpa-beta { font-size: 9.5px; font-weight: 700; letter-spacing: 0.04em; }
.jalpa-send {
    display: grid;
    place-items: center;
    width: 38px;
    height: 38px;
    margin-left: auto;
    border: 0;
    border-radius: 50%;
    background: var(--jl-navy);
    color: #fff;
    cursor: pointer;
}
.jalpa-send:disabled { background: #E6E9EE; color: #A3ADBA; cursor: default; }

/* JL-04 — listening */
.jalpa-panel.is-listening .jalpa-mic { background: #FDE8E8; color: #C62828; animation: jalpa-pulse 1.2s ease-in-out infinite; }
@keyframes jalpa-pulse {
    0%, 100% { box-shadow: 0 0 0 0 rgba(198, 40, 40, 0.35); }
    50% { box-shadow: 0 0 0 6px rgba(198, 40, 40, 0); }
}

.jalpa-notice { margin: 4px 16px 0; font-size: 13px; color: #9A4A00; }
.jalpa-notice[hidden] { display: none; }
.jalpa-credit {
    margin: 0;
    padding: 6px 16px 10px;
    font-size: 11px;
    line-height: 1.35;
    color: var(--jl-muted);
    text-align: center;
}

/* The desk — the ticket form, the number, the ask-later offer (jalpa-desk.js).
   Tokens only; inputs at 16px so iOS does not zoom on focus. */
.jalpa-deskrow { display: flex; margin-top: 6px; padding-top: 6px; border-top: 1px solid var(--cbs-line-soft, #E7EEEC); }
.jalpa-deskrow[hidden] { display: none; }
.jalpa-deskbtn {
    min-height: 32px;
    padding: 4px 12px;
    border: 1px solid var(--cbs-line, #D7E0DD);
    border-radius: 999px;
    background: var(--cbs-surface-raised, #fff);
    color: var(--cbs-navy, #102A4D);
    font: inherit;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
}
.jalpa-deskbtn:hover { background: var(--cbs-navy-tint, #E7ECF3); }
.jalpa-deskbtn:focus-visible { outline: 3px solid var(--cbs-navy-soft, #1D3E6B); outline-offset: 2px; }

.jalpa-desk { margin-top: 10px; font-size: 14px; color: var(--cbs-ink, #16302E); }
.jalpa-desk p { margin: 6px 0; }
.jalpa-desk .jd-form { display: flex; flex-direction: column; gap: 6px; margin: 0; }
.jalpa-desk .jd-row { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin: 4px 0; }
.jalpa-desk fieldset { margin: 0; padding: 0; border: 0; display: flex; flex-direction: column; gap: 4px; }
.jalpa-desk legend { padding: 0; margin-bottom: 4px; font-weight: 600; }
.jalpa-desk label { display: inline-flex; gap: 6px; align-items: flex-start; }
.jalpa-desk label[hidden] { display: none; }
.jalpa-desk input[type=text],
.jalpa-desk input[type=email],
.jalpa-desk input[type=tel],
.jalpa-desk textarea {
    flex: 1;
    min-width: 0;
    width: 100%;
    box-sizing: border-box;
    padding: 8px 10px;
    border: 1px solid var(--cbs-line, #D7E0DD);
    border-radius: 10px;
    background: var(--cbs-surface-raised, #fff);
    color: var(--cbs-ink, #16302E);
    font: inherit;
    font-size: 16px;
}
.jalpa-desk textarea { min-height: 84px; resize: vertical; }
.jalpa-desk .jd-btn {
    min-height: 36px;
    padding: 6px 14px;
    border: 0;
    border-radius: 999px;
    background: var(--cbs-navy, #102A4D);
    color: var(--cbs-ink-inverse, #fff);
    font: inherit;
    font-weight: 600;
    cursor: pointer;
}
.jalpa-desk .jd-btn:disabled { opacity: 0.55; cursor: progress; }
.jalpa-desk .jd-btn:focus-visible { outline: 3px solid var(--cbs-navy-soft, #1D3E6B); outline-offset: 2px; }
.jalpa-desk .jd-or { color: var(--cbs-navy, #102A4D); font-weight: 600; }
.jalpa-desk .jd-hint { color: var(--cbs-ink-faint, #536B68); font-size: 13px; }
.jalpa-desk .jd-lead { font-weight: 600; }
.jalpa-desk .jd-err { color: var(--cbs-alert-ink, #B12525); }
.jalpa-desk .jd-no {
    font-size: 22px;
    font-weight: 700;
    letter-spacing: 0.02em;
    color: var(--cbs-navy, #102A4D);
    overflow-wrap: anywhere;
}
.jalpa-desk ol,
.jalpa-desk .jd-list { margin: 4px 0; padding-left: 20px; }
/* The honeypot: off-screen for people, still in the form for bots. */
.jalpa-desk .jd-hp {
    position: absolute;
    left: -9999px;
    width: 1px;
    height: 1px;
    overflow: hidden;
}

/* In the app, the phone tab bar owns the bottom 56px; Jalpa sits above it. */
@media (max-width: 900px) {
    body.app .jalpa-root { bottom: 76px; }
}

@media (max-width: 480px) {
    .jalpa-root { right: 16px; bottom: 16px; left: 16px; }
    body.app .jalpa-root { bottom: 76px; }
    .jalpa-root.is-open { top: 16px; align-items: stretch; }
    .jalpa-root.is-open .jalpa-launcher { align-self: flex-end; }
    .jalpa-panel { width: auto; height: auto; flex: 1; }
}

@media (prefers-reduced-motion: reduce) {
    .jalpa-panel.is-listening .jalpa-mic { animation: none; }
}

@media print {
    .jalpa-root { display: none; }
}